A venture of Shining Star Holidays
Please read these terms carefully before booking your Kashmir tour with us
Last Updated: January 1, 2024
These terms govern your use of Kashmir Travel Advisor services and website
By accessing, browsing, or using the website kashmirtraveladvisor.com (the "Website") or booking any tour packages through Kashmir Travel Advisor (a venture of Shining Star Holidays, referred to as "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Important: These terms constitute a legally binding agreement between you and Kashmir Travel Advisor. If you do not agree with any part of these terms, please do not use our services or website.
You must be at least 18 years of age to book tours through our services. By booking with us, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the revised terms.
All bookings are subject to availability and acceptance by Kashmir Travel Advisor. We reserve the right to refuse any booking at our discretion.
To confirm a booking, you must:
Our standard payment terms are as follows:
| Payment Type | Amount | When Due |
|---|---|---|
| Booking Deposit | 30% of total package cost | At time of booking confirmation |
| Second Payment | 40% of total package cost | 45 days before departure |
| Final Payment | Remaining 30% | 21 days before departure |
| Last-minute Booking (within 21 days) | 100% of total package cost | At time of booking |
*All payments are non-refundable except as specified in our cancellation policy
We accept payments through:
Note: All prices are in Indian Rupees (₹) and inclusive of applicable taxes unless otherwise specified. We reserve the right to adjust prices due to changes in government taxes, fuel surcharges, or currency fluctuations.
Cancellations must be made in writing via email to info@kashmirtraveladvisor.com. The cancellation date will be the date we receive your written notification.
Our cancellation policy is as follows:
| Cancellation Period | Cancellation Charges | Refund Amount |
|---|---|---|
| More than 60 days before departure | 10% of total package cost | 90% refund |
| 30-59 days before departure | 30% of total package cost | 70% refund |
| 15-29 days before departure | 50% of total package cost | 50% refund |
| 8-14 days before departure | 75% of total package cost | 25% refund |
| 0-7 days before departure | 100% of total package cost | No refund |
| No-show or early termination of tour | 100% of total package cost | No refund |
In case of cancellation due to:
Important: We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, interruption, and medical emergencies.
If you wish to change your travel dates or itinerary after confirmation:
We reserve the right to modify itineraries due to:
In such cases, we will make reasonable efforts to provide comparable alternatives. If significant changes are made, you may choose to accept the changes, receive a credit for future travel, or cancel with a refund as per our cancellation policy.
You agree to:
We agree to:
Travel insurance is not included in our tour packages unless specifically stated. We strongly recommend that you purchase comprehensive travel insurance that covers:
You are responsible for understanding the terms, conditions, and exclusions of your insurance policy. Kashmir Travel Advisor is not responsible for any losses or expenses incurred due to inadequate insurance coverage.
Kashmir Travel Advisor acts as an intermediary between you and various service providers (hotels, airlines, transportation companies, etc.). We are not liable for:
Our maximum liability to you for any claim relating to our services is limited to the amount paid for the specific service giving rise to the claim, not exceeding the total cost of your tour package.
Legal Notice: By using our services, you agree to release Kashmir Travel Advisor, its employees, agents, and representatives from all claims, damages, and liabilities arising from your participation in the tour.
All content on our website, including text, graphics, logos, images, and software, is the property of Kashmir Travel Advisor or its content suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.
In the event of a dispute, we encourage you to contact us first to attempt to resolve the issue amicably. If resolution cannot be reached, the dispute shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
For questions, concerns, or notices regarding these Terms and Conditions, please contact us at:
By booking a tour with Kashmir Travel Advisor, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
These Terms & Conditions supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.
If you need clarification on any aspect of our Terms and Conditions, our team is here to help you understand your rights and responsibilities.